Buy Froala Support Plans
Support PlansAll of the support you need at your convenience. |
StandardPerfect for a blog or personal application See Price in Cart |
PlatinumEnterprise-grade support customized to fit your needs See Price in Cart |
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| 24×7 access to community-supported Froala forum | |||
| Access to extensive Developer Experience Center | |||
| Free upgrade to next major product release | |||
| Issue reporting via Froala support portal | |||
| Pre-release exclusive access and extended trial periods | ― | ||
| Access to development builds | ― | ||
| Support for Live Screen Sharing Sessions | ― | ||
| Priority handling of reported issues | ― | ||
| Priority bug review, out-of-cycle emergency hot-fixes | ― | ||
| Priority roadmap input to incorporate feature requests into product | ― | ||
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Standard Perfect for a blog or personal application |
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|---|---|
| 24×7 access to community-supported Froala forum | ✓ |
| Access to extensive Developer Experience Center | ✓ |
| Free upgrade to next major product release | ✓ |
| Issue reporting via Froala support portal | ✓ |
| Pre-release exclusive access and extended trial periods | ― |
| Access to development builds | ― |
| Support for Live Screen Sharing Sessions | ― |
| Priority handling of reported issues | ― |
| Priority bug review, out-of-cycle emergency hot-fixes | ― |
| Priority roadmap input to incorporate feature requests into product | ― |
|
Platinum Enterprise-grade support customized to fit your needs |
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|---|---|
| 24×7 access to community-supported Froala forum | ✓ |
| Access to extensive Developer Experience Center | ✓ |
| Free upgrade to next major product release | ✓ |
| Issue reporting via Froala support portal | ✓ |
| Pre-release exclusive access and extended trial periods | ✓ |
| Access to development builds | ✓ |
| Support for Live Screen Sharing Sessions | ✓ |
| Priority handling of reported issues | ✓ |
| Priority bug review, out-of-cycle emergency hot-fixes | ✓ |
| Priority roadmap input to incorporate feature requests into product | ✓ |
Ignition discount
We support new businesses with a 35% discount discount for the Pro & Enterprise plans. If you have under 50 monthly active users request a discount.
Don't see the right plan? Just drop us a line.
Software Updates
All licenses include free updates for 1 year. You can get the latest update by renewing your license or purchasing a new one.
License Renewal
Extend technical support & update period by renewing your current license with a 25% discount within 30 days of the expiration date. Contact Renewals.